Information for Faculty

Instructional Continuity

ITDP has put together a micro site for faculty members containing information regarding remote teaching.

Information Technology Helpdesk

Open for phone and in-person support
Monday through Friday 10:00 am to 2:00 pm.

• Walk-up support and in-office support by appointment only, to be scheduled by technicians.
• Note: Every effort will be made to schedule appointments within two business hours of initial contact. Except in extreme cases, all appointments will be made between 10:00 am and 2:00 pm.
• Email and self-service tickets in ServiceNow continue to be the preferred methods of receiving support.
• Remote support options will be available Monday through Friday 8:30 am to 4:30 pm.
• If you must contact us by phone outside our phone support hours, our voicemail will be monitored Monday through Friday 8:30 am to 4:30 pm.

How to Request Support:

Other Resources